The Face Shop Rice Water Bright Face Wash, Facial Cleanser For Sensitive, Normal & Oily Skin, Gentle Hydrating Daily Face Cleans

At FeelForever21, we prioritize the safe delivery of your orders with careful packaging and reliable service. Below, you'll find all the necessary information about our shipping process.

Shipping & Handling

All orders at FeelForever21 are shipped in double boxes to ensure extra protection for your items. We also include full insurance for added peace of mind. Our goal is to ship your order within 2-3 business days, and we utilize secure shipping methods to ensure your product arrives safely.

For your protection, we may contact you for additional verification of your payment method if necessary.

We work directly with our manufacturing partners to ship products efficiently.

Discreet Packaging:
We understand that privacy is important to you. As such, we provide complete discreet packaging for all orders. Your package will not contain any product names, descriptions, or sender information that might hint at the contents inside.

Shipping Destinations

We currently ship to the following countries:

• United States

• UAE

• Canada

Processing Time

Orders are processed within 1-3 business days.

Shipping Methods & Delivery Times

Delivery times are estimates and may vary depending on the destination, customs processing, weather conditions, or other unforeseen factors.

• Domestic deliveries (within the United States): 3-5 business days

• International deliveries (to UAE and Canada): 8-12 business days

Shipping Costs

Shipping costs are calculated during checkout based on the shipping destination and chosen shipping method. We offer free standard shipping within the United States.

Customs, Duties, and Taxes

For international orders (UAE and Canada), customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer. Please check with your local customs office for more details.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number to monitor your shipment's progress.

Lost or Delayed Shipments

If your package is lost or significantly delayed, please contact our support team at support@feelforever21.com, and we will assist you in resolving the issue.

Returns & Refunds

For details on returns and refunds, please refer to our Return Policy page.

If you have any questions or need assistance, feel free to contact our customer service team at:

• Email: support@feelforever21.com

• Phone: +1 832-862-5569
  

Thank you for shopping with FeelForever21! We’re here to ensure your experience is as smooth and enjoyable as possible.