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Frequently Asked Questions
- Q: What is the size of Kokie Cosmetics Volume Fixation Mascara? A: The size is zero point zero five ounces. This compact size makes it easy to carry in your makeup bag.
- Q: What are the dimensions of the mascara tube? A: The mascara tube measures two point two eight inches in length, three point one one inches in width, and zero point seven five inches in height.
- Q: Is there any hazardous material in this mascara? A: No, there are no hazardous materials in this mascara. It is formulated for safe use on eyelashes.
- Q: How do I apply Kokie Volume Fixation Mascara? A: To apply, start at the base of your lashes and wiggle the wand upward. This technique helps to add volume and length.
- Q: Can I use this mascara on sensitive eyes? A: Yes, it is suitable for sensitive eyes. However, it's always best to perform a patch test first.
- Q: Is this mascara suitable for everyday wear? A: Yes, this mascara is designed for long-lasting wear. It can be used daily without clumping or flaking.
- Q: How do I clean the mascara wand? A: To clean the wand, wipe it gently with a tissue or makeup remover. This helps maintain hygiene and performance.
- Q: What is the shelf-life of Kokie Volume Fixation Mascara? A: The shelf-life is typically six months after opening. Ensure to store it in a cool, dry place.
- Q: How should I store this mascara? A: Store the mascara upright in a cool, dry location. Avoid direct sunlight to prolong its lifespan.
- Q: Is Kokie Cosmetics Volume Fixation Mascara waterproof? A: No, this mascara is not waterproof. It is designed for easy removal with makeup remover or cleanser.
- Q: Does this mascara add volume and length? A: Yes, it adds both volume and length. The formula is designed to enhance your natural lashes.
- Q: Is this product suitable for false eyelashes? A: Yes, it can be used with false eyelashes. It helps blend your natural lashes with the falsies.
- Q: What should I do if the mascara clumps? A: If clumping occurs, try wiping the wand before applying. This can help prevent excess product from accumulating.
- Q: Can I return this mascara if I'm not satisfied? A: Yes, you can return it if you are not satisfied, provided it is within the return policy timeframe.
- Q: What if the mascara arrives damaged? A: If it arrives damaged, contact customer service for a replacement or refund as per the return policy.
- Q: How often should I replace my mascara? A: You should replace your mascara every three to six months to ensure hygiene and optimal performance.

