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Frequently Asked Questions
- Q: What are the dimensions of this mascara? A: The dimensions of this mascara are one point eighty-four inches in length, two point seventy-five inches in width, and five point sixty-three inches in height.
- Q: What is the item size of the mascara? A: The mascara is zero point twenty-five fluid ounces and comes in a pack of two.
- Q: What materials are in the mascara? A: The mascara contains a Kera-Fiber formula designed to volumize and enhance the appearance of lashes.
- Q: How do you apply this mascara? A: To apply, start at the base of the lashes and wiggle the wand upwards to lift and separate for a fuller look.
- Q: Is this mascara suitable for sensitive eyes? A: Yes, this mascara is ophthalmologist tested and suitable for contact lens wearers and sensitive eyes.
- Q: Can I wear this mascara all day? A: Yes, this waterproof formula is designed to last all day without smudging or flaking.
- Q: How should I store this mascara? A: Store the mascara in a cool, dry place away from direct sunlight to maintain its effectiveness.
- Q: Is this mascara safe to use? A: Yes, the mascara has been ophthalmologist tested, making it safe for everyday use, even for contact lens wearers.
- Q: What is the shelf life of this mascara? A: Typically, unopened mascara lasts about three years; however, once opened, it should be used within six months for best results.
- Q: How does this mascara compare to regular formulas? A: This mascara offers eight times more volume compared to regular formulas due to its unique Kera-Fiber technology.
- Q: Is this mascara suitable for beginners? A: Yes, this mascara is easy to apply and perfect for beginners looking to achieve a dramatic lash effect.
- Q: How does the wand design help with application? A: The unique flexible wand and patented spoon brush help lift and separate lashes, providing a false lash effect.
- Q: What if the mascara arrives damaged? A: If the mascara arrives damaged, contact customer service for a return or exchange to ensure you receive a quality product.
- Q: What should I do if the mascara clumps? A: If clumping occurs, ensure you are using the flexible wand correctly and try wiping off excess product before application.
- Q: How do I remove this waterproof mascara? A: To remove, use a gentle eye makeup remover or micellar water designed for waterproof makeup, ensuring no residue remains.

