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Frequently Asked Questions
- Q: What is the length of the M MOOHAM Initial Necklace? A: The necklace measures sixteen inches in length with an additional two-inch adjustable extension.
- Q: What materials is the necklace made from? A: The necklace is made of white gold plated over premium brass, ensuring durability and a stylish look.
- Q: Is the necklace hypoallergenic? A: Yes, this necklace is hypoallergenic, being lead-free, nickel-free, and cadmium-free, making it safe for sensitive skin.
- Q: How do I wear the M MOOHAM Initial Necklace? A: Simply clasp it around your neck using the durable lobster clasp, adjusting the length with the extension as needed.
- Q: Is this necklace suitable for children? A: Yes, it is suitable for girls and women of all ages, including toddlers and teens.
- Q: Can I customize this necklace? A: Yes, you can customize it by choosing the initial of your loved one to make it a special gift.
- Q: How should I care for the necklace? A: To keep the necklace in good condition, avoid exposure to moisture and store it in a cool, dry place.
- Q: Can I wear this necklace while swimming or showering? A: No, it is recommended to remove the necklace before swimming or showering to prevent tarnishing.
- Q: What is the return policy for this necklace? A: The necklace is protected by a ninety-day money-back guarantee if you are not satisfied with your purchase.
- Q: Is the necklace packaged for gifting? A: Yes, the necklace comes in a delicate jewelry box, making it perfect for gifting occasions.
- Q: What occasions is this necklace suitable for? A: This necklace is ideal for various occasions such as Valentine’s Day, Mother’s Day, birthdays, and holidays.
- Q: How do I contact customer support if I have questions? A: You can reach customer support through the 'Customer Questions & Answers' section or directly via email.
- Q: Does the necklace come with any warranty? A: There is a ninety-day money-back guarantee, but there is no specific warranty mentioned.
- Q: What should I do if the necklace arrives damaged? A: If the necklace arrives damaged, you can contact customer support for a return or exchange.
- Q: Are there different initial letters available for the necklace? A: Yes, the necklace can be customized with various initials, allowing you to choose the letter you prefer.

