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Frequently Asked Questions
- Q: What is the size of the Benefit Cosmetics They're Real Beyond Mascara Duo Set? A: Each mascara in the duo set is zero point three ounces, making the total weight six hundred ounces.
- Q: What are the dimensions of the product packaging? A: The packaging measures six point sixty-nine inches in length, three point fifteen inches in width, and four point seventy-two inches in height.
- Q: What is the main color of the mascara? A: The mascara is black, providing a classic look for enhanced lash definition.
- Q: How do I apply the Benefit mascara? A: Begin by wiggling the brush at the base of your lashes, then sweep upward to lengthen and volumize. Use the custom-domed tip for tiny lashes.
- Q: Is this mascara suitable for sensitive eyes? A: Yes, the formula is designed to be gentle and is suitable for most eye types, but individual sensitivity may vary.
- Q: Can I use this mascara on lower lashes? A: Yes, the specially designed brush allows for precision application on lower lashes without clumping.
- Q: How should I store the mascara for best results? A: Store the mascara in a cool, dry place and ensure the cap is tightly closed to maintain the formula's integrity.
- Q: What is the shelf life of this mascara? A: Typically, unopened mascara lasts about three years, while opened mascara should be used within six months to ensure safety and effectiveness.
- Q: Is this mascara waterproof? A: No, this mascara is not waterproof but is long-wearing and resistant to smudging.
- Q: How does this mascara compare to other volumizing mascaras? A: This mascara offers unique lengthening and curling benefits, making it ideal for users looking for both volume and definition.
- Q: Is this product suitable for beginners in makeup? A: Yes, the user-friendly brush design makes it easy for beginners to achieve beautiful lashes without difficulty.
- Q: Can I layer this mascara for a more dramatic look? A: Yes, you can layer the mascara to build volume and length according to your desired look.
- Q: What if the mascara arrives damaged or defective? A: If the mascara is damaged upon arrival, contact customer service for a replacement or refund.
- Q: Does this product come with a warranty? A: No, typically beauty products like mascara do not come with a warranty, but customer satisfaction policies may apply.
- Q: What should I do if the mascara dries out? A: If the mascara dries out, you can try adding a few drops of saline solution to revive the formula.
- Q: Are there any common issues with this mascara? A: Some users may experience clumping if too many layers are applied; using the brush correctly can minimize this.

